Today’s business world requires a streamlined, efficient
approach to everything. Acquiring supplies is no
exception. Koehler Welding Supply, Inc. caters to small businesses and larger
corporations alike, taking care of supply related details and allowing those
businesses to focus on their individual products. In business since 1929,
Koehler’s has evolved to meet the unique needs of their customers becoming an integrated,
diverse supplier and distributer.
“We’re a large, small business,” President Dave Ungru
explains. They are big enough to be competitive and keep a deep stock, but
small enough to individualize their approach to service, based on their
customers’ needs. Koehler’s takes on the responsibility of purchasing and
maintaining inventory for a variety of businesses and manufacturers. They
directly place purchase orders, and over time, a plant’s supply needs become
something that Koehler’s understands and takes into consideration when
communicating with vendors. With flexibility and buying power that rivals
“large” companies, Koehler’s small-yet-big approach equals net savings for
their customers. The overall convenience of having only one supplier is
attractive for large and small industries.
“We work to build
relationships,” explains Ungru, “getting to know the customers and paying
attention to their buying habits helps us anticipate how much product they will
need in the future.” This reduces the customers’ wait time, eliminates extra
freight costs, and increases efficiency. He and the other employees at
Koehler’s personally communicate with vendors negotiating the best possible
prices for their customers. If Koehler’s had a motto, it would be “whatever it
takes.”
Although gas is their core product, there seems to be no
product too large or small for Koehler’s to stock and deliver: Krylon,
Gatorade, Wesson Oil, gloves, ear plugs, even toilet paper line their highly
organized shelves. They are doing the legwork associated with supplies for
plants and small businesses around the country.
One example of exceeding customer expectations includes
working with local plant, Dow Corning, to develop and patent a glove to suit
their specific needs. Now that glove is used in plants around the nation.
Understanding the customers as well as the vendors is a result of long-term
relationships and good communication.
To some it may seem as though Madison is in the “middle of
nowhere,” but, really it is in the middle of a large business hub. Koehler’s supplies
to plants both regionally, in Columbus, Carrollton and Louisville, and
nationally, delivering as far away as California and Canada. They apply the “whatever
it takes” approach to every aspect of their interactions with customers, down
to the delivery.
Originally, Koehler Supply included automotive products, but
in 2006, the business became two separate entities, next door to each other: Koehler Tire and Koehler Welding, Supply
Inc. Since then, the welding supply business has
grown to include a larger inventory and more employees. Sometimes in business,
the name says it all, but that’s not the case with Koehler Welding, Supply
Inc. This business is much more diverse
and offers a wider variety of services than the name indicates.
Learn more about them at koehlerweld.com.